Continuing Education At Its Best!
In-Office Workshops are tailored to your office needs. During the presentation the office’s current system is evaluated and compared to the ideal. After insightful discussion, a customized system emerges and an action plan for its implementation is devised.
A few examples of the format used for workshops when combined with the implementation of the practice development plan:
Characteristics of an Efficient Practice
How Does Yours Measure Up?
 Understanding the attributes of an efficient practice is key, when evaluating one’s own Bottom Line. Generally, this workshop is offered before we reveal the results of our Preliminary Analysis and Revitalization Plan for the practice. When improvements need to be made, understanding the “Why” helps ensure the smooth implementation of our recommendations. The factors of an efficient practice are introduced and discussed; the client’s practice is compared to an efficient practice; areas for improvement are identified and, after presentation of our Preliminary Analysis and Revitalization Plan, the recommendations are prioritized.
Patient Records - Workshop & Discussion Accurate, well documented patient records serve a number of important purposes, least of all, protecting the practice from possible legal action
Goals: To review and improve the method of recording, filing and storing patient information. To ensure this system is understood and followed by all team members
- Outline patient records requirements
- Evaluate the office’s present charting system
- Identify the areas for improvement
- Document the required changes
- Develop an Implementation Action Plan and Source List
- Generate and assign individual To Do Lists
Scheduling - Workshop & Discussion
Scheduling is one of the most important and demanding tasks in a dental practice. It is the engine that drives the day. The characteristics of a well-balanced, productive schedule are discussed. The unique qualities of the office are then identified and a customized scheduling outline along with supporting policies is developed.
Goals: Todelineate and to develop customized scheduling guidelines that are engineered to reflect the new delegation of duties and recommendations
- Develop guidelines to engineer the schedule
- Develop an Implementation Action Plan and Source List
- Generate and assign individual To Do Lists
- Role Play
Patient Communication - Workshop & Discussion
Goals: To understand the components of effective patient communication and to improve one’s skills with practice
- Develop an Implementation Action Plan and Source List
- Generate and assign individual To Do Lists
Patient Experiences-New and Existing- Workshop & Discussion
From the first phone call to the end of the first visit, a positive impression ensures that a new patient has a comfortable introduction to your practice. Building rapport and trust are essential to cultivating this relationship. Having well thought out policies and procedures, which are communicated in a comprehensive manner, guarantees a reassuring experience. Gathering info and defining expectations are important components of the first visit
Goals: To assess the practice’s new patient protocol, supporting documents and correspondence and to enhance it as necessary.
- Assess the forms and correspondence used
- Review and formalize staff, patient, and financial protocols
- Develop an Implementation Action Plan and Source List
- Generate and assign individual To Do Lists
Treatment Coordinator - Workshop & Discussion
Goals: To define the roles of a Treatment Coordinator and to delegate these roles and corresponding duties amongst the team
- Role Play
- Develop an Implementation Action Plan and Source List
- Generate and assign individual To Do Lists
Case Presentation- Workshop & Discussion
Goals: To learn how to present treatment plans that result in increased case acceptance and to define how the case presentation process will be implemented in the practice
- Role Play
- Develop an Implementation Action Plan and Source List
- Generate and assign individual To Do Lists
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