Analysis

Gather information

• Meet with the dentist
• Collect practice information

Analyze information gathered

Spend a day at the office

• Observe practice at work
• Interview staff

Prepare draft plan

Meet with the dentist after office hours to discuss the draft plan

Finalize plan incorporating the dentist’s comments

Present plan to staff

Implement the plan while training staff

Follow up visits and seminars

• On-going training
• In-office workshops
• Close monitoring of practice’s progress
• On-going tune-up of the plan
• Keep everyone focused on the targets